1.866.515.3953 - FREE Shipping on orders over $79.00
Questions about an order? Want to share a story?Drop us a line below and we’ll get back to you as soon as we can.
We hope you love Keola products as much as we do. However if for any reason you don’t, We’ll do everything we can to make things right. We are committed to improving everyday. We would appreciate if you let us know what you didn’t like. Your feedback helps us improve for all of our customers. We will issue you a full refund.
How do I make a return?
STEP 1. Fill out the return form below within 30 days of purchase date and submit.
Box up unused portion of the product. Use our automated return system to create a paid (on us) shipping label.
Send it to: 2008 Tournament Ct Evergreen, CO 80439
You’ll be notified by email once we’ve received your return. Upon receipt, your refund will be processed within 24 hrs. A credit will be applied to your credit card or original method of payment.
Thanks for giving Keola a try.
We know the outdoors is calling and so are the recovery benefits of Keola. We’re working fast to get your order out the door as soon as possible. We strive to process and ship orders within 1 to 2 business days.All delivery dates are estimates and not guaranteed. All services are provided by Prioty US Postal Service. We do not ship on non-business days or holidays.
When will my order ship?
Orders placed before 10 a.m. (PT) will ship the same business day. Orders placed after 10 a.m. (PT) will ship the next business day.
How do I track my order?
As soon as your order is ships, we’ll send you an email with shipping and tracking information. Using the tracking number(s) provided, you can track you order by visiting the carrier’s website. If you still have questions, feel free to contact us.
What are your shipping holidays?
Koela does not ship on the following dates. Please note shipping estimates will begin the following business day.
Questions about an order? Want to share a story? Drop us a line below and we’ll get back to you as soon as we can.
Monday-Friday, 8:00 a.m. - 5:00 p.m. (Pacific Time)